Privacy Policy
Last updated: October 8, 2026
County Homes Inc. (“County Homes,” “we,” “us”) respects your privacy. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Information you give us: when you fill out a form on our website, email or call us, we may collect your name, email address, phone number, whether you own a lot, and details about your plans or project.
Information from working with us: if you become a client, we may also collect information needed to design, build and deliver your home, such as your address, lot details, design selections, and contract and warranty records.
Information collected automatically: like most websites, ours uses cookies and similar technologies to record basic visit information, such as your IP address, browser and device type, and the pages you view. This helps the site work properly and shows us how it is used.
How We Use Your Information
To respond to your inquiries and provide quotes or estimates.
To plan, design, build and deliver your home, and to manage our agreement with you.
To enroll your home in the Tarion new home warranty program and to provide warranty and after-sales service.
To meet our legal, regulatory and record-keeping obligations.
To understand how our website is used and improve our services.
We will not use your information for other purposes without your consent, unless permitted or required by law.
Consent
We collect, use and share personal information with your consent. When you submit a form or contact us, you consent to us using your information to respond to you. You may withdraw your consent at any time, subject to legal or contractual limits, by contacting us. Withdrawing consent may affect our ability to serve you.
Who We Share Information With
We do not sell your personal information. We only share it when needed to deliver our services or when required by law, for example with:
Trades, suppliers, designers and engineers working on your home.
Tarion Warranty Corporation and the Home Construction Regulatory Authority (HCRA), as required for new home warranty and builder licensing.
Professional advisors, lenders or lawyers involved in your purchase, at your request.
Service providers who help us run our business, such as our website host (Squarespace) and email providers.
Some of these service providers may store or process information outside Canada, including in the United States, where it may be subject to the laws of that country.
Cookies and Analytics
Our website is hosted by Squarespace, which uses cookies to keep the site running and to provide visit statistics. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended.
Email Communications
We will only send you promotional emails with your consent, and every such email will include an easy way to unsubscribe.
How We Protect Your Information
We use reasonable physical, organizational and technical safeguards to protect personal information from loss, theft and unauthorized access, use or disclosure.
How Long We Keep Information
We keep personal information only as long as needed for the purposes above, including any warranty period, and as required by law. When it is no longer needed, we securely delete or destroy it.
Your Rights
You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent. To make a request, contact us below. We will respond in a timely manner.
Contact Us
County Homes Inc., Carrying Place, ON
Email: info@county-homes.ca
Phone: (613) 813-9134
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.